not all files in a folder are imported

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO For Sony / Fujifilm, Capture One DB and Capture One Express For Sony / For Fujifilm 12.x for Mac

not all files in a folder are imported

Postby NNN636759640640530448 » Thu Jun 13, 2019 12:30 pm

Hello CaptureOne professionals,

I have the problem that CaptureOne (current version 12.1) does not read all image data (Canon R).

Although there are 661 RAW files in the folder, CO only lists 195 of these files before importing them. Accordingly, only the 195 files are imported.

What could be the reason for this?

Thanks for your support.
Patrick
NNN636759640640530448
 
Posts: 3
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Re: not all files in a folder are imported

Postby SFA » Thu Jun 13, 2019 8:18 pm

NNN636759640640530448 wrote:Hello CaptureOne professionals,

I have the problem that CaptureOne (current version 12.1) does not read all image data (Canon R).

Although there are 661 RAW files in the folder, CO only lists 195 of these files before importing them. Accordingly, only the 195 files are imported.

What could be the reason for this?

Thanks for your support.
Patrick


What specification are the RAW files?
SFA
 
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Joined: Tue Dec 20, 2011 9:32 pm

Re: not all files in a folder are imported

Postby NNN636759640640530448 » Fri Jun 14, 2019 6:06 am

Hi,

and thank you for your enquiry

This is .CR3 data, partly with Canon dual-pixel extension.

Regards
Patrick
NNN636759640640530448
 
Posts: 3
Joined: Wed Oct 24, 2018 8:47 am

Re: not all files in a folder are imported

Postby SFA » Fri Jun 14, 2019 11:19 am

NNN636759640640530448 wrote:Hi,

and thank you for your enquiry

This is .CR3 data, partly with Canon dual-pixel extension.

Regards
Patrick


At a guess the number of files not imported may match the number of files using the dual pixel extension. It might be worth checking that.

Maybe also whether mRAW has been used - but check the Release Notes for Notes for your camera models.

If that does not give you answers create a Support Case and ask the C1 support team for advice and guidance.

HTH.

Grant
SFA
 
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Re: not all files in a folder are imported

Postby NNN636759640640530448 » Fri Jun 14, 2019 12:22 pm

Hi Grant,

I'll do it this way. Thanks for your help.

Regards
Patrick
NNN636759640640530448
 
Posts: 3
Joined: Wed Oct 24, 2018 8:47 am

Re: not all files in a folder are imported

Postby NNN636909217628212595 » Mon Jun 17, 2019 4:59 pm

Same problem with me. Canon EOS R with DUAL PIXEL activated, fails on actual sessions, and no more importing files in new sessions. Yes without DUAL PIXEL.

I have a case opened and still waiting...
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