Unable to subscribe

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO For Sony / Fujifilm, Capture One DB and Capture One Express For Sony / For Fujifilm 12.x for Mac

Unable to subscribe

Postby N4C5-5KEE-FRAT-37T4-YR3T-5YK9 » Tue Apr 23, 2019 3:25 pm

I want to subscribe to C1 on a monthly plan. I click on the logo to do that. I get a greyed out page with a spinning wheel that goes nowhere. Why cannot I download the subscription?
N4C5-5KEE-FRAT-37T4-YR3T-5YK9
 
Posts: 2
Joined: Fri Dec 28, 2012 12:47 am

Re: Unable to subscribe

Postby Nature Isme » Tue Apr 23, 2019 5:06 pm

I just saw a very similar note on a Fred Miranda forum. Have you contacted Support?

First though, if you're using Safari, try Disabling Extensions from the Develop menu, and then re-accessing the page.
Nature Isme
 
Posts: 242
Joined: Thu May 16, 2013 5:32 am

Re: Unable to subscribe

Postby cdc » Tue Apr 23, 2019 6:05 pm

Perhaps try a different browser?
cdc
 
Posts: 515
Joined: Sat Dec 12, 2015 12:15 am

Re: Unable to subscribe

Postby N4C5-5KEE-FRAT-37T4-YR3T-5YK9 » Fri Apr 26, 2019 1:25 pm

Thank you.... Chrome worked.
N4C5-5KEE-FRAT-37T4-YR3T-5YK9
 
Posts: 2
Joined: Fri Dec 28, 2012 12:47 am


Return to Capture One 12.x Software for Mac



Who is online

Users browsing this forum: No registered users and 5 guests