Tethering problem - is it caused by Mojave 10.14?

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO(For Sony), Capture One DB and Capture One Express(For Sony) 11.x for Mac

Tethering problem - is it caused by Mojave 10.14?

Postby NN636323969448590625UL » Tue Jan 22, 2019 12:58 am

Hi
I have a tethering connection issue.
MBP 2018 + D750.
All fine when using High Sierra 10.13 but just updated to Mojave and the camera won't tether connect. If I plug in a D610 it connects but the camera icon in the top left corner (by minimise and maximise buttons) remains greyed out.
Any ideas? Does Mojave need CO 12?
Thanks in hope.
Jon
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Re: Tethering problem - is it caused by Mojave 10.14?

Postby Paul_Steunebrink » Tue Jan 22, 2019 11:37 am

Best regards,
Paul E. Steunebrink, Image Alchemist (website All about Capture One), Capture One trainer
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Re: Tethering problem - is it caused by Mojave 10.14?

Postby ben_US » Wed Jan 23, 2019 9:17 pm

Be sure to check out the suggestions outlined in our KB article "DSLR Tethering Problems: Will not connect or frequent disconnects" here:
https://www.phaseone.com/en/Search/Article.aspx?articleid=2172&languageid=1
Please make a support case for Technical Support with Capture One software:
http://support.phaseone.com and click on Contact Support, then select Technical Support.
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Re: Tethering problem - is it caused by Mojave 10.14?

Postby NN636323969448590625UL » Thu Jan 24, 2019 8:59 am

Paul and Ben - thanks for the reply. I'll read the links and hopefully sort out the issue.
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