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Re: There was an error during the preloading of the input fi

PostPosted: Tue Jan 22, 2019 2:23 pm
by Eric Nepean
I
NN635657632849860303UL wrote:Has this been resolved?

Having the exact same problem with Canon 5div files. Everything we going fine.

After the error came up I moved the files/catalog to a new drive and it worked about halfway through my 1,600 photo render and now isn't work at all for jpeg or tiff.


The original poster rejected raising a support ticket for what seemed to me flawed reasoning.

I reccomend that you raise a support ticket immediately, this is not the kind of problem easily solved by cut and try. It's a design issue.

Re: There was an error during the preloading of the input fi

PostPosted: Thu Jun 13, 2019 6:12 pm
by NNN636852412691578858
I got this error and here's how I fixed it. I thought it had something to do with the input profile. So I put the profile in the user library, in addition to the main library (colorsync>profiles folder). Then I quit, restarted, and imported the profiles. Finally, I reselected the profile I wanted to use. Voila, image processed. Hope that helps someone else.