CO9 Super slow

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO(For Sony), Capture One DB and Capture One Express(For Sony) 9.x

CO9 Super slow

Postby novemilagiri » Tue Oct 03, 2017 1:54 pm

Hello everybody,
I'm working on a MacBook Pro retina 2015 2,8ghz i7 with 16 gb of ram.
The OS is Sierra, not the new high sierra.

I don't understand why but it is always too slow.
Every change takes a lot of time to be displayed and the wheel start to run at every single click.

Does anybody knows if there is something to do, check or change in preferences or anywhere?
Thanks in advance
R.
novemilagiri
 
Posts: 2
Joined: Thu Nov 21, 2013 4:52 pm

Re: CO9 Super slow

Postby ben_US » Tue Oct 03, 2017 3:53 pm

There are a many reasons why the software could be running slowly.
If you'd like, please open a tech support case (via the link in my profile) and send us your log files, which can be generated via Scripts > File Packager so we can see what's causing the poor performance.
Please make a support case for Technical Support with Capture One software:
http://support.phaseone.com and click on Contact Support, then select Technical Support.
ben_US
Crew
Crew
 
Posts: 601
Joined: Mon Feb 01, 2016 9:51 pm
Location: New York, USA


Return to Capture One 9.x Software



Who is online

Users browsing this forum: No registered users and 5 guests