Colour wheel does bot work on raw files.

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO(For Sony), Capture One DB and Capture One Express(For Sony) 9.x

Colour wheel does bot work on raw files.

Postby Pietrach » Sun Sep 24, 2017 2:01 am

Hi
I haven't had this problem before, but now the color editor (the cake slice wheel) in my Capture Pro Express does not work for RAW files (sony nex 6). On jpegs works fine. but on raw does not. Neither saturation, hue or other have no effect when i move the sliders. I am using Capture One Express 9.2.1.17 on windows.
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Re: Colour wheel does bot work on raw files.

Postby ben_US » Mon Oct 02, 2017 8:21 pm

Best option here is to create a tech support case (via the link in my profile) and send us your log files, which can be generated via Scripts > File Packager.
Please make a support case for Technical Support with Capture One software:
http://support.phaseone.com and click on Contact Support, then select Technical Support.
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