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Registration of XF camera.

PostPosted: Wed Sep 09, 2015 2:07 am
by Bill9
Phase One's site tells one to register equipment through the Update section of Preferences in Capture One. This works for both Capture One and my IQ380 back - but I don't see a way to register the camera to ensure I hear about firmware upgrades for it.

Or will all XF upgrades be part of the IQ380 upgrades?

Re: Registration of XF camera.

PostPosted: Fri Sep 11, 2015 2:40 pm
by acuffe
I raised a support request yesterday and have since passed on my serial numbers for the XF body and the prism viewfinder and they now appear in my list of registered items in My Place. (Your dealer should be passing this back to PO but there must be a delay.). Maybe send a request with your serial number details enclosed and they will probably appear within 48 hours.


Re: Registration of XF camera.

PostPosted: Sun Sep 27, 2015 2:34 am
by Bill9
Thanks - will do!