LCC crash on OS 10.12.1

Discussions, questions, comments and suggestions regarding Capture One PRO, Capture One PRO(For Sony), Capture One DB and Capture One Express(For Sony) 8.x.

LCC crash on OS 10.12.1

Postby favalim » Tue Nov 22, 2016 6:39 pm

As I click to create an LCC image Capture One 8.3.4 always crashes on my Macbook with OS 10.12.1 . I tried to remove all the CO and Phase One folders and reinstall the software but it still continues to crash.
I've alway been used it with no problems for 3 years .. could it be the new OS 10.12.1?
Thanks
favalim
 
Posts: 2
Joined: Sat Dec 21, 2013 4:54 pm

Re: LCC crash on OS 10.12.1

Postby Ulf » Mon Nov 28, 2016 12:33 pm

Hi

Capture One 8 is not supported on Mac OS 10.12
However, Mac OS 10.12 has a quirk in how it works with file names. So try to remove any space in the file name of your LCC and try again.
Does it work?
Kind Regards
Ulf Liljegren
Phase One
Ulf
Crew
Crew
 
Posts: 3399
Joined: Wed Oct 06, 2004 1:52 pm
Location: Copenhagen Denmark

Re: LCC crash on OS 10.12.1

Postby favalim » Wed Nov 30, 2016 4:46 pm

Hi, no it doesn't work even with no space.
I've downladed and tried with CO 9 and it makes the same things! it crashes after few seconds from appling the LCC
Is ther something I have to delete?
favalim
 
Posts: 2
Joined: Sat Dec 21, 2013 4:54 pm

Re: LCC crash on OS 10.12.1

Postby Ulf » Thu Dec 01, 2016 10:04 am

HI
Create a support case for this and we'll help you out.
https://www.phaseone.com/en/SupportMain.aspx
Kind Regards
Ulf Liljegren
Phase One
Ulf
Crew
Crew
 
Posts: 3399
Joined: Wed Oct 06, 2004 1:52 pm
Location: Copenhagen Denmark


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