Unable to move or custom order images in Catalog

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Unable to move or custom order images in Catalog

Postby EdwardWeston » Tue Apr 28, 2015 6:48 pm

I'm using a Windows 8 machine with Capture One Pro 8.2 and I'm trying to move images by drag and drop from my "All Images" folder to custom "User Collection Albums" however when I try and select an image to drag and drop the image does not move into the the user collection album.

Also within an album I'm unable to custom order the images even when I have "sort by" set to manual.

Any ideas?
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Re: Unable to move or custom order images in Catalog

Postby Paul_Steunebrink » Wed Apr 29, 2015 8:49 pm

Try the Verify Catalog command (File menu).
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Re: Unable to move or custom order images in Catalog

Postby NN634756744767534272UL » Fri Jul 17, 2015 2:32 am

Same issue It usually works and was working until I dragged something into a collection then went to drag something else and it no longer works. Verified catalog everything is OK???? rebooted..... cannot move the images I need to move.
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Re: Unable to move or custom order images in Catalog

Postby Christian Gruner » Fri Jul 17, 2015 2:03 pm

NN634756744767534272UL wrote:Same issue It usually works and was working until I dragged something into a collection then went to drag something else and it no longer works. Verified catalog everything is OK???? rebooted..... cannot move the images I need to move.


Did you recently (within the last few days) use Windows Update?
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Re: Unable to move or custom order images in Catalog

Postby NN635577171344722120UL » Fri Jul 17, 2015 5:18 pm

Same issue here! Suddenly i can't drag and drop to organize, nothing i could do at all! Please help.
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Re: Unable to move or custom order images in Catalog

Postby Christian Gruner » Fri Jul 17, 2015 5:21 pm

NN635577171344722120UL wrote:Same issue here! Suddenly i can't drag and drop to organize, nothing i could do at all! Please help.


Well, you can start off by answering my question to other user.
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Re: Unable to move or custom order images in Catalog

Postby Takashi12 » Sat Jul 18, 2015 12:40 am

I also will not be able to drag and drop .
By all catalogues which I used with this PC, it was not made.
The OS of this PC is for 64bit of Windows8.1.
After it reboots after "Windows Update" of July that it was not made with this PC; is.
I report this case to support representative of Japan .
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Re: Unable to move or custom order images in Catalog

Postby Jim_DK » Sat Jul 18, 2015 9:30 pm

Microsoft recently released a security update called KB3072633.

It breaks all drag & drop actions in Capture One (7.0.2 to 8.3.1) on Windows 8 & Windows 10.
It means users can’t reorder images in the thumbnail browser or drag images to folders in the library tool etc.

The only known workaround for older Capture One versions (7.0.2 to 8.3.1) is to uninstall KB3072633.

A fix will be issued in the next release due very shortly.
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Re: Unable to move or custom order images in Catalog

Postby Christian Gruner » Tue Jul 21, 2015 11:23 am

CO 8.3.2 is now live with a fix for this issue.

Download here: https://www.phaseone.com/en/Downloads/M ... One-8.aspx
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