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Media One won't scan non-native NEF's

PostPosted: Sat May 14, 2011 1:07 pm
by doobs
Wow,

Now I wish I would have read the forum before upgrading.

I found another issue.

I've converted all my jpg's to NEF's using Nikon Capture. EM very happily displayed those NEF's. MO won't. Action log simply states "unable to scan media file".

Well as these files are roughly half my catalog, this is definitely a non-starter. Back to EM I go!

Yes, I logged a service request.

Chris

Re: Media One won't scan non-native NEF's

PostPosted: Sat May 14, 2011 1:38 pm
by doobs
I'm assuming that part of the issue with the inability to scan non-native NEF's is the lack of WIC codec's for 64bit Windows machines.

Does anyone know if the codecs on this page:

http://www.fastpictureviewer.com/codecs/

would provide the WIC scan function?

Thanks,

chris

Re: Media One won't scan non-native NEF's

PostPosted: Sat May 14, 2011 2:32 pm
by rmoorlag
Chris,

I'm using the fastpictureviewer codec on my Win7 64bit machine.
Can it test it for you?
Just send me some of your NEF's and i let you know the results.
Roelof

Re: Media One won't scan non-native NEF's

PostPosted: Sat May 14, 2011 3:52 pm
by doobs
rmoorlag wrote:Chris,

I'm using the fastpictureviewer codec on my Win7 64bit machine.
Can it test it for you?
Just send me some of your NEF's and i let you know the results.
Roelof


Roelof,

Brilliant!

Give this image a try: http://www.dubea.org/photos/test.nef

Thank you!

chris

Re: Media One won't scan non-native NEF's

PostPosted: Wed May 18, 2011 12:57 am
by doobs
Well,

I got a polite no thanks on the request to restore capacity

"
Chris,

We will only support NEF files that are RAW files made by Nikon from their cameras. I of course will look into this to see if it is possible to be included in a future update.

Best Regards,
Phase One Support Team"

I guess that's it then. Looks like Phase One won't be playing a part in my future DAM efforts.

Maybe Microsoft wasn't so bad afterall.........

chris

Re: Media One won't scan non-native NEF's

PostPosted: Wed May 18, 2011 9:12 am
by rmoorlag
ChrisD wrote:
rmoorlag wrote:Chris,

I'm using the fastpictureviewer codec on my Win7 64bit machine.
Can it test it for you?
Just send me some of your NEF's and i let you know the results.
Roelof


Roelof,

Brilliant!

Give this image a try: http://www.dubea.org/photos/test.nef

Thank you!

chris


Chris,
I did some testing on Your NEF, my findings can be found here:
http://dl.dropbox.com/u/25580003/Some%20testing%20on%20testNEF%20from%20ChrisD.pdf

Roelof

Re: Media One won't scan non-native NEF's

PostPosted: Wed May 18, 2011 9:53 pm
by doobs
Roelof.

Thank you very much for your efforts.

Your tests were solely using 32 bit Win7. Your results indicate rendering with either the WIC codecs or the Media One renderer. I don't understand this. Support told me that Media One was not compatible with non-native NEF's yet you show images.

Were you able to test it in 64 bit Win7? I would love to see the results of that test.

cheers,

Chris

Re: Media One won't scan non-native NEF's

PostPosted: Wed May 18, 2011 10:22 pm
by Paul_Steunebrink
ChrisD wrote:...
Were you able to test it in 64 bit Win7? I would love to see the results of that test.

ChrisD (and Roelof), maybe it is a good idea to also mention which version of FastPictureViewer Codec each one is using for a good comparison. I am not familiar with this codec, but most recent version (3.0.0.30) is both for 32- and 64-bits.
http://www.fastpictureviewer.com/codecs/

Re: Media One won't scan non-native NEF's

PostPosted: Thu May 19, 2011 7:20 pm
by rmoorlag
Chris,
I added some testing on my 64 bit system. However not with MP1 already because it's my production environment...(being carefull).
http://dl.dropbox.com/u/25580003/Some%20testing%20on%20testNEF%20from%20ChrisD.pdf
The Fast Picture Viewer Codec i used was 2.5 R6 i downloaded after puchase in feb 2011.

Is there something specific you want me to test on my 64 bit system?
Roelof

Re: Media One won't scan non-native NEF's

PostPosted: Thu May 19, 2011 9:56 pm
by doobs
Paul_E wrote:
ChrisD wrote:...
Were you able to test it in 64 bit Win7? I would love to see the results of that test.

ChrisD (and Roelof), maybe it is a good idea to also mention which version of FastPictureViewer Codec each one is using for a good comparison. I am not familiar with this codec, but most recent version (3.0.0.30) is both for 32- and 64-bits.
http://www.fastpictureviewer.com/codecs/


I'm not testing any version.

My goal is to determine if the FastPictureViewer codec's can restore functionality lost in this "upgrade" of EM2 to Media One.

It's apparent Phase One doesn't care about the problem, or a soon to be an ex-user, as they gave me what was pretty much a "tough luck" answer in my support case. It's just a shame that I found this out after I paid for to be a beta tester of this software.

And we thought MicroSoft was bad........

Re: Media One won't scan non-native NEF's

PostPosted: Thu May 19, 2011 10:13 pm
by rmoorlag
Chris,
It's Microsoft who dropped a decent codec in Win7 in the first place so who's is tho blame :wink:
On a 64bit Win7 system you had to have the FastPictureViewer codec's from the beginning, also with EM2.
So, in my opinion there is no los of functionality on this matter (there is on other topics...)
I was in assumption you having problems with the NEF's you created yourself only.
Roelof

Re: Media One won't scan non-native NEF's

PostPosted: Thu May 19, 2011 10:19 pm
by doobs
Roelef,

Thanks for your help. I greatly appreciate your efforts.

It's still not clear to me if the Fast Picture Viewer Codec will provide the WIC capability needed to replace the built in render capability removed by Phase One in the "upgrade" to Media Pro. I need to decide if I'm going to throw good money after bad.

All I know is, this experience has left me with a really bad feeling about Phase One. Yes, I know it's not a lot of money, but it's my money and I don't appreciate being blown off.

The silence emanating from Phase One about this has been deafening.........

chris

rmoorlag wrote:Chris,
I added some testing on my 64 bit system. However not with MP1 already because it's my production environment...(being carefull).
http://dl.dropbox.com/u/25580003/Some%20testing%20on%20testNEF%20from%20ChrisD.pdf
The Fast Picture Viewer Codec i used was 2.5 R6 i downloaded after puchase in feb 2011.

Is there something specific you want me to test on my 64 bit system?
Roelof

Re: Media One won't scan non-native NEF's

PostPosted: Thu May 19, 2011 10:21 pm
by doobs
Um, no. Microsoft had nothing to do with it. Nikon has never produced a WIC codec for 64 bit Windows systems. It wasn't an issue before as Expression Media had no problem rendering my NEF's.

Yes, this is only with non-native NEF's. So anybody that uses a Nikon scanner is going to find out real quick that MP cannot render their scans.

chris

rmoorlag wrote:Chris,
It's Microsoft who dropped a decent codec in Win7 in the first place so who's is tho blame :wink:
On a 64bit Win7 system you had to have the FastPictureViewer codec's from the beginning, also with EM2.
So, in my opinion there is no los of functionality on this matter (there is on other topics...)
I was in assumption you having problems with the NEF's you created yourself only.
Roelof

Re: Media One won't scan non-native NEF's

PostPosted: Fri May 20, 2011 11:27 am
by michel421
Hi,

I have the 64bit codec installed (version 3) on my PC. The NEF you posted gives a preview in the thumbnail tab and a media view when using the render setting 'windows imaging component' and when using 'phase one rendering' on my machine (win ultimate 64 / NVidea drivers). In my case jpeg's created from Canon CR2 files through C1 Pro 6.2 somehow cause Media One to crash when using 'phase one rendering'. The WIC render setting doesn't give a crash. PO support promised to look into that. So no guarantees that every filetype will work for now.

Kind regards, Michel

Re: Media One won't scan non-native NEF's

PostPosted: Sun May 22, 2011 5:12 pm
by doobs
Wow. I'm definitely confuzzled.

PO told me that they do not scan non-native NEF's. My experience when re-scanning them from a pre-exisiting catalog was the info in the catalog is wiped clean.

I guess I'll have to spend the money for the WIC codec to see. I had a bad experience with the developer once before, but sometimes you just have to sleep with the devil.

Thanks to all who helped.

chris