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About tethered capture

PostPosted: Wed Oct 02, 2019 10:15 am
by Frank Ho
Hi, All

About one year ago, I used my P25 tethered on the Capture One 9 for Windows. But today, when I wanted to shoot so, Capture One 9 couldn't find my camera. The computer and cable are all original, just updated with Windows 10. Why?

Thanks.

Re: About tethered capture

PostPosted: Fri Oct 04, 2019 9:40 am
by Ulf
Hi
You should contact Phase One support as more troubleshooting would be required

Re: About tethered capture

PostPosted: Sun Oct 06, 2019 5:55 am
by Frank Ho
Ulf wrote:Hi
You should contact Phase One support as more troubleshooting would be required


Thank you very much!