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problem on P30lcd screen

PostPosted: Thu Mar 09, 2006 8:41 am
by Romero1
Hello just to know if some body had already have have problems on the lcd screen
because i have juste received my P30 and it s already out of order

I m very desapointed !!!

PostPosted: Thu Mar 09, 2006 7:27 pm
by Ulf
Production defects can happen, this includes your BMW, Ferrari, Apple computer, Omega watch and PhaseOne camera back, for this I do appologize.

If it is with in 30days it will be a DOA and simply swapt out with a new back.
In ths case you bought it as a Value Added we will simply ship you a loaner back which you should have the day after problem has been reported to Phase One (before 15:00 CET) and we will take your back in and repair it under warranty.