Dust. Dust. Everywhere,

Questions, comments and suggestions regarding Phase One P+ series and P series digital camera backs.

Dust. Dust. Everywhere,

Postby Dillon » Thu Mar 09, 2006 2:22 am

Is it possible that the Digiclean Professional CCD Cleaner has a shelf life?

Is it possible that extreme changes in altitude can damage a seal? (I travel between sea level and 13,000 feet)

I paid $990.00 US to have the chip replaced. Four months later, same problem. There are a hundred or so small dust appearing flecks all over the images. It starts as one or two small flecks and multiplies to a hundred or so in a day. The cleaner does no good.

I'm losing it. Someone please console me.
Dillon
 
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Location: Colorado & Michigan

Postby Ulf » Thu Mar 09, 2006 7:22 pm

Please contact you dealer or us at Phase One support.
I believe what you have had is the IR filter replaced, not the chip.
If it is what you describe, it would be like a \"fungus\" problem, if so this is fixed free of charge, this however is extremely rare with modern coated filters.
I personally do not even remember last time I saw one of this cases.
Ulf
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Postby Dillon » Thu Mar 09, 2006 8:14 pm

Thank you very much for your quick response.

Yes it was the IR filter. I have heard of \"fungus\" problems, yes rare. IF, this is my problem;
Q: would it be best to store the P20 in an air tight, or semi- air tight environment with silica gel? Is there a chance that my travels from sea level to higher elevation need certain precautions?

Thanks again.
Dillon
 
Posts: 89
Joined: Thu Apr 14, 2005 12:50 pm
Location: Colorado & Michigan

Postby Ulf » Thu Mar 09, 2006 8:57 pm

I do not think that it is a bad idea.
The Phase One cases is airtight as you might have seen.
Elevation to the best of my knowledge should not cause problems, rapid temp changes and high humidity is as far as I know worse.
Ulf
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