camera error - cannot tether P25+ with MBP (2011)

Questions, comments and suggestions regarding Phase One P+ series and P series digital camera backs.

camera error - cannot tether P25+ with MBP (2011)

Postby richard501 » Mon Oct 17, 2011 10:25 am

hoping someone can help me out there - I am unable to connect the P25+ connected with my MBP (2011)
its definately a problem with the mbp as i can connect to another MBP with no problem. also the firewire port works with all my other devices - I have tried resetting the PRAM and swapped firewires etc etc but the problem is the same - here is the message given

Description: Exception: Unspecified error.. (1#3758129184) Mac OS kernel error: (iokit/firewire) bus reset occurred, generation does not match [# 0xe0008020]
Domain: com.phaseone.captureone

if anyone can give me some more advice that would be great

Richard Powers
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Re: camera error - cannot tether P25+ with MBP (2011)

Postby Jim_DK » Mon Oct 17, 2011 11:05 am

I have your support case and we will take it from there.
James
Phase One DK
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Re: camera error - cannot tether P25+ with MBP (2011)

Postby NN635864133918804639UL » Mon Jul 22, 2019 4:14 pm

I have the same problem with my P30 +, what solution is there?
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Re: camera error - cannot tether P25+ with MBP (2011)

Postby Ulf » Thu Aug 15, 2019 11:06 am

Hi
Contact support and we'll help you troubleshoot.
Http://support.phaseone.com
Kind Regards
Ulf Liljegren
Phase One
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